LOT Polish Airlines
LOT Polish Airlines is one of the longest established airlines in the world. Its history goes back to the inauguration of the first airline connection from Warsaw in 1920. Flying as LOT Polish Airlines for over 80 years, the distinctive stylised crane emblem of Poland`s flag carrier is recognised worldwide. Carrying over 3.7 million passengers annually, LOT Polish Airlines is a multiple award-winning airline committed to excellence in standards of customer service.
Knowing how to do business and increase growth, LOT Polish Airlines is part of the PartnerPlusBenefit (PPB) incentive loyalty scheme. The global reach of LOT is enhanced by its membership of Star Alliance, a grouping of 27 international airlines – offering customers a seamless and integrated travel experience to over 1,167 destinations in 181 countries. Like all PPB partners the association offers outstanding benefits for members that range from ticket upgrades, rewards and special offers, which allows LOT to deliver prestige services and deals to small and medium size companies. Relax in the Star Alliance lounges where there are many facilities to make your wait more comfortable. Plus Points accrued can be converted into free flights, upgrades, cashback or WorldShop products. With PPB you can still continue to earn points/miles on your personal frequent flyer programme. Keeping track of them is simple through a secure online account and the dedicated help desk.
In 1998 it was awarded Business Traveller for the Best Eastern European Airline. It received the same award in 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009 and 2010.
Pasazer.com, one of the largest air travel websites in Poland, awarded LOT Best Network Airline in the 2007, 2008, 2009 and 2010.
Other accolades, testament to LOT`s effort to raise standards also include: OAG Airline Industry Award 2009 – recommended airline in Central and Eastern Europe; Platinum award of the IATA in June 2010 for implementation of a new passenger service system; Global Travel magazine`s Best Airline in Eastern Europe 2008, 2009 and 2010; Warsaw Airport’s Awards 2010 in categories: New flight connection to Hanoi from Warsaw in 2010 and The highest passengers’ growth in 2010 at Warsaw Airport among traditional airlines; Best Traditional Airline in 2010 according to web site: lotniczapolska.pl and 2010 Awionetka awards in the categories Innovative Solution of the Year and Event of the Year.
Network and fleet
The growing proficiency of the LOT hub at Warsaw Frederic Chopin Airport has been coupled with expansive co-operation with other carriers operating to Poland, especially Lufthansa and Austrian Airlines. This extensive network conveniently connects business and leisure travellers to many European destinations, America and South-East Asia.
The present fleet, one the world´s youngest, consists of Boeing 767 – 737, Embraer and ATR planes giving a fleet total of over 50 aircraft. In long haul planes there is dedicated business class seating and on short haul routes the middle seat is left free in the business class cabin.
LOT will be the first scheduled European carrier to take delivery of the Boeing 787 Dreamliner in 2012. LOT plans to expand its long haul fleet with no less than 8 of the ultra-modern aircraft, which will complement future expansion into Asia and other destinations. On the appropriately named Dreamliner, LOT passengers can expect an innovative new interior environment with higher humidity, more comfort and space from wider seats and aisles, larger windows with electro-chromatic shades and increased onboard luggage storage.
On board service
One of Poland`s top chefs, Robert Sowa, has created the menus on board LOT flights. Traditional Polish dishes have been given a delicious and healthy modern edge making your dining experience one to savour and enjoy in comfort and with the excellent service from attentive staff.
Meals and beverages are served in both business and economy class on all LOT short and long haul flights.